Applications Tour

merlot.aero offers over twenty applications, covering all aspects of your airline needs.  The applications have been developed with the entire business process in mind; including the customer process from the moment ticket sales are planned, until the point the passenger reaches their destination.

The applications are:

Customizable

You can tailor the applications according to the needs of your company or may ask for a customized version, designed specifically for your airline.

Comprehensive

The applications are the ideal solution for all types of operators, be they regional carriers, international airlines, freight or charter operators, big or small.

Scalable

The applications grow as the needs of your airline grow offering scalability on demand, from large international flights to small charter operations.

Paper-free

 merlot.aero is a complete suite of applications and by using merlot.aero, you can create an almost paper-free environment in your company.


The applications and capabilities of merlot.aero are offered in a choice of flexible options to suit your airline's needs.

Aircraft Applications

Aircraft applications include:

Mel/Maintenance Tracking

 MEL/Maintenance Tracking enables real-time management of aircraft minimum equipment list (MEL's) in a controlled environment.

AircraftPostFlight

Verify all technical or flight log data and automatically make it available for comprehensive management reporting to other departments including maintenance and engineering, human resources, finance and flight operations. 

AircraftPortal

AircraftPortal captures aircraft operations data in order to provide ground services at out stations with up-to-date information.  Aircraft data is captured via standard Internet browsers for distribution to other merlot systems. 

AircraftFollow

AircraftFollow provides a real-time graphical representation of your airline's live status for the day.   AircraftFollow reports on disruptions such as late running aircraft and provides accurate and timely information to improve the decision support process.  AircraftFollow allows the user to manage incoming and outgoing aircraft and related operational tasks on a day-to-day basis.   The application provides accurate and timely information to improve the decision support process. 

AircraftTrack

AircraftTrack enables users to track and display actual aircraft information via ATC radar feeds that are overlaid on terrain maps.

AircraftPerformance

AircraftPerformance is used to manage the aircraft performance process for take-off and landing.  This application offers the opportunity to ensure optimal aircraft performance, standardized processes, and it reduces messy paper trails as well as reduces turnaround times.

AircraftSchedule 

AircraftSchedule automates and improves the development of flight schedules while ensuring operational integrity and meeting the needs of airlines for increased efficiencies in scheduling. The application includes a maintenance planning capability.

NetworkPlan

NetworkPlan is used to develop optimum flight schedules to maximise commercial return with a focus on route profitability.

AircraftTrack

Track and display actual aircraft information via ATC radar feeds overlaid on terrain maps.

Crew Applications

Crew applications include:

CrewPayroll

CrewPayroll manages complex pay and allowance calculations for crew.

CrewFollow

CrewFollow provides airlines with the best information to act on in response to crew disruptions resulting from (amongst other things) sickness, no shows and crew-related disruptions on the day of operation.

CrewPortal 

CrewPortal allows the timely dissemination of information to crew providing secure and global access via a standard Internet browser.  CrewPortal is the crew's access to the merlot system.  It is the way in which the crew can interact with crewing officials such as crew schedulers.  

CrewHouse

CrewHouse manages the complex accommodation and transport requirements of the crew as they go about achieving their roster.

CrewRoster

The CrewRoster application enables the user to develop efficient crew rosters that achieve business goals while meeting the needs of the crew.

CrewBuild

CrewBuild develops efficient crew pairings that achieve business goals which meeting the needs of crew and managing changes that arise after the roster is published.

CrewPlan

CrewPlan is a solution framework for airline qualification management.  It enables users to plan, track and manage the various events and data which comprise the airline's training and qualification programs.  

Add On Capabilities

We also have a number of add on capabilities, that add specific extensions to our larger software applications. These also enhance our existing applications, and enable to customize the functionality of an application. 

 

 The add on capabilities include:

FlightLog

Captures sector timings APU on/off, doors closed/open, out/off/on/in times, crew recency (i.e. landings, approaches etc.) fuel uplift and delay information.

BarControl

Allows accurate and timely capture of bar stock and sales information for distribution to other corporate systems.

FatigueManagement

A tool to systematically identify threats, help manage the risks and contribute to a safer work place.

Weight&Balance

Maximise load and minimise fuel burn while improving safety through reducing the potential for human error. Offers the opportunity to standardise processes, reduce turnaround times and optimise fuel tankerage opportunities.

CrewAssessment

Captures crew proficiency and SIM check information electronically.

CrewMobile

CrewMobile provides airline crew with the ability to view the latest crew related information on mobile devices such as phones or tablet devices. Crew members can also sign-on for duty using CrewMobile. CrewMobile enables airline operations employees to securely distribute timely and relevant information to crew members including duty assignments, duty changes and messages.  CrewMobile is available for airlines that currently use the merlot.aero suite of applications.

AircraftMobile

AircraftMobile provides airline management and ground staff with the capability to monitor live flight information on mobile devices such as phones or tablet devices. AircraftMobile provides a real-time view of aircraft movements by port.   Mobile users can update actual flight times and add departure delay entries at their home port.  AircraftMobile is available for airlines that currently use the merlot.aero suite of applications. 

Applications by Workflow

Planning Applications:
This covers the planning process that all airlines go through for their aircraft and crew. The merlot.aero planning modules include:

 The planning applications include:

Network Plan

Develop optimum flight schedules to maximize commercial return with a focus on route productivity.

AircraftSchedule

Automate and improve the development of flight schedules while ensuring operational integrity and meeting the needs of the customer.  This includes a maintenance planning capability.

CrewPlan

Plan and monitor all revalidation and qualification checks, medicals, license renewals, annual leave and administrative needs.  Crew shortfalls or surplus information is accurately calculated by fleet, rank or base and can be aggregated at daily, weekly or monthly levels.

CrewBuild and CrewRoster

Develop efficient crew rosters that achieve business goals while meeting the needs of crew and manage changes that arise after the roster is published.

CrewSelect

Allows crew select or bid for work and lifestyle patterns that suit their preferences.

CrewHouse

Manage the complex accommodation and transport requirements of the crew as they go about achieving their roster.

CrewPortal 

Allow the active management of the crew and their duties on the day via a standard Internet browser.

CrewFollow

Provides airlines with the best information to act on in response to crew disruptions resulting from (amongst other things) sickness, no shows and crew related aircraft disruptions on the day. 

CrewPayroll

Manages complex pay and allowance calculations for crew. 

 

Following Applications:
This covers the real time management of the airline's assets (i.e. aircraft and crew). Our tracking modules include:

The following applications include:

AircraftFollow

Provides a real time graphical representation of your airline's live status for the day.  Reports on disruptions such as late running aircraft and provides accurate and timely information to improve the decision support process.

AircraftTrack

Track and display actual aircraft information via ATC feeds overlaid on terrain maps.

AircraftPortal/Station Management

Capture relevant actual aircraft data via standard Internet browser for distribution to other merlot systems.

AircraftPost Flight

Verity all technical or flight log data and automatically make if available for comprehensive management reporting to other departments including maintenance and engineering, human resources, finance and flight operations. 

AircraftPerformance 

Manage the aircraft performance process of take-off and landing.  Track, manage and control weight and balance of the aircraft, optimize fuel pick-up and tinkering opportunities to minimize fuel burn.   Standardize processes, save fuel, reduce messy paper travels and reduce turnaround times.

MEL/Maintenance Tracking

Real time management of aircraft MEL's in a controlled environment. 

 

Optimising Applications
The merlot.aero product range includes a number of optimisation functions, both embedded within various modules and as standalone offerings. The optimising modules offered by merlot.aero include:

 

The optimising applications include:

TailAssignment

Automated allocation of tails based on rules like FIFO, LIFO etc., taking into consideration maintenance planning aspects.

PairingCreation

Automated creation of work patterns (also called pairings or tours of duty) taking into consideration airline rules, cost objectives, crew bases and other requirements.

RosterAssignment

Automated creation of roster patterns which take into account appropriate rules, desired balancing, previous duties, training plans etc.

Architecture

The architecture modules offered by merlot.aero include: 

The architecture modules include:

Database Engine

At the core of merlot.aero is a relational multi-tenanted SQL Server database. 

ReportingEngine

Allows accurate, timely, targeted and informative reporting.

MessagingEngine

A flexible and configurable message switch allowing for the import and export of common airline based message formats (e.g., IATA SSIM, MVT, ASM, ACARS etc.) and other messaging formats such as SMS text, email etc.

IntegrationEngine

Integrate with other partner products to provide an overall airline solution. Includes Reservations, Finance/Payroll and MRO.

RulesEngine

Ensures all regulatory and contractual compliance.

Services

Services offered by merlot include: 

Consultancy

A comprehensive and experienced consultancy service to provide recommendations on organisational structure and associated business processes prior to implementation. Combined with the applications, these recommendations provide a sound platform for cost efficient and cost-effective operation.

ReportingServices

A service where we produce specifically designed reports created from data across all existing airline systems, providing you exactly what you want, when you need it.

ConsultancyServices

We provide application development services that will allow your airline to meet its operational objectives faster and more cost effectively. The merlot Aero team has airline experience in the US, EMEA and APAC and will bring a wealth of knowledge and development expertise to your projects.

Core Module Map

This is the core module map of merlot.aero.

We don't currently provide solutions for reservation and MRO, these are developed by our partners. We just integrate these in the rest of the system.

It's important to note that we are sitting on a service oriented architecture, that means you can run your own data warehouse, your own reporting engine. Using standard web service calls, all of this is sitting in the Microsoft SQL Server database, in our case we use Microsoft Azure cloud for that and we can replicate to the local database on your site, if required.